So I took my bike to a repair shop to have the bottom bracket tightened up. Unfortunately just this simple task of tightening up the bracket broke the sensor inside and now I have no pedal assist.
I have been in contact with AM support and they have said that they will send out a new bracket with sensor so I can go back to the cycle shop again and have it fitted... 8 weeks now I've had this bike and it's yet to work as advertised...
Anyway... I have a throttle on my bike and that still works. So I have at least been able to use the bike but only gaining assistence from the motor when I use the throttle.
I have to say this has made the bike much more fun than the pedal assist and throttle combination it arrived with.
Here's why, I can set the max speed to 33KPH, use the throttle to help me get off the line and ease off the throttle as I reach 25kph... I can happily cycle along flat ground at this speed un assisted. But if I do need a little boost I just use the throttle. Slight hill? No problem use the throttle....
The battery lasts way longer using this technique too.
So now I'm not sure I want to fix the broken pedal assist.... I think AM should consider a throttle speed limit that's different to the pedal assist speed limit.