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Motor stoppped working after small Crash

Sep 17, 2020 - 9:38 AM

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  • Dear AMX-Team,

    I've had my bike for 5 days now and it was splendid so far.
    Today I have had a small crash(pulled the front brakes too hard, rear-wheel lifted and bounced back on the floor).
    After this the engine/motor stopped working, there is no support while riding whatsoever.
    Batter and Display are still working as far as I can see it.

    I'm clueless what to do now.

    What are my options, is there something i can fix?

    Thanks in advance.

    Sincerely

    Fritz

    Edit : I am riding the AMX Step.

    This post was edited Sep 17, 2020 12:18PM
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  • @fritzgeralt A couple of very simple suggestions (apologies if you have already done all this!). Take the battery out and make sure it is fully charged then replace and retry. If no good then check the connector between the motor and the battery (it runs along the rear frame stay). It may be necessary to break and remake that connection. It needs a very firm push together (making sure arrows are aligned) and usually makes 2 clicks. Those motors are pretty robust so it is more likely to be a connection that has been disturbed than that something has been broken in the motor.

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